PhotoSync

技术支持

PhotoSync — 备份到自己的电脑, 或自己的网盘

简介

PhotoSync 让你把手机里的照片和视频通过家庭 Wi-Fi 直接备份到自己的电脑, 全程不经过云端, 也不需要数据线。在 Mac 上装上配套的 PhotoSync 桌面端, 手机就能直接把照片传过去。

怎么用

  • 在电脑上打开 PhotoSync, 它会在后台等待手机连接。
  • 手机打开 PhotoSync, 自动找到同一 Wi-Fi 下的电脑。
  • 点一下开始备份, 照片会按年份整理好存进电脑。

常见问题

手机找不到电脑怎么办?

  • 确认手机和电脑连接的是同一个 Wi-Fi (同一局域网)。
  • 确认电脑端 PhotoSync 已经启动。
  • 部分路由器开启了"AP 隔离 / 访客网络隔离", 会阻止设备互相发现, 请关闭或改用主网络。
  • 关闭可能拦截局域网的 VPN 或防火墙后重试。

支持哪些设备?

iPhone + Mac (装上配套的 PhotoSync 桌面端)。手机和电脑需在同一 Wi-Fi 下。

传输速度慢怎么办?

尽量使用 5GHz Wi-Fi, 并让手机和电脑靠近路由器。大量视频传输耗时较长属正常现象, 中途断网会自动断点续传, 不会从头再来。

我的照片安全吗?

备份到电脑时, 照片只在你的手机和你自己的电脑之间局域网直传, 不经过任何服务器。如果你选择使用云盘备份, 照片会从手机直接上传到你本人的 Google Drive / Dropbox / OneDrive 账号, 同样不经过我们。详见隐私政策。

备份的文件存在哪里?

存在你电脑上自己指定的文件夹中, 按年份整理, 完全由你掌控。

联系我们

有任何问题或建议, 欢迎邮件联系: support@syncthing.app
我们会尽快回复。

Support

PhotoSync — back up to your own computer or your own cloud account

About

PhotoSync backs up the photos and videos on your phone directly to your own computer over your home Wi-Fi — no cable needed. Install the companion PhotoSync desktop app on your Mac and your phone can back up straight to it. You can also back up to your own Google Drive, Dropbox or OneDrive account — uploads go straight from your phone to your account, never through our servers.

How to use

  • Open PhotoSync on your computer; it waits in the background for your phone.
  • Open PhotoSync on your phone; it finds the computer on the same Wi-Fi automatically.
  • Tap to start the backup, and your photos are saved to the computer, organized by year.

FAQ

My phone can't find the computer

  • Make sure the phone and computer are on the same Wi-Fi (same local network).
  • Make sure PhotoSync is running on the computer.
  • Some routers enable "AP isolation / guest network isolation", which blocks devices from discovering each other — turn it off or use the main network.
  • Disable any VPN or firewall that may block the local network, then try again.

Which devices are supported?

iPhone + Mac (with the companion PhotoSync desktop app installed). The phone and computer must be on the same Wi-Fi.

Transfers are slow

Prefer a 5GHz Wi-Fi network and keep the phone and computer close to the router. Large video transfers naturally take longer; if the connection drops, transfers resume automatically instead of starting over.

Are my photos safe?

When backing up to your computer, photos travel only between your phone and that computer over the local network — no server in between. If you choose cloud backup, photos are uploaded straight from your phone to your own Google Drive, Dropbox or OneDrive account; they never pass through our servers either. See the Privacy Policy for details.

Where are the backed-up files stored?

In a folder you choose on your own computer, organized by year, fully under your control.

Contact us

For any questions or suggestions, email us at: support@syncthing.app
We'll get back to you as soon as we can.